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System Support

Once you purchase our products in the DMS suite, you will be directly supported by our professionals team that designed and developed the product.

Our priority is your satisfaction, and we assure you quick and useful responses to your needs. Our support is performed through various media such as email, phone, remote help desk etc Our skilled professionals help you in solving problems and properly configuring your system so that your DMS installation will be always performant and up to date.

Our technical support goal is to provide our users and customers with the best experience possible.

Telephone & E-mail support: Poladoc has a support telephone line & e-mail support for handling enquires & issues about Poladoc DMS. It is available during office hours where calls are handled quickly and efficiently and are then logged via our in-house logging software.

Remote login support: Poladoc can provide real-time remote support for your systems. With this enabled it is possible for us to instantly resolve any issues that you may have and carry out systems maintenance allowing you to get on with work.

For more information about our document management services, contact us today.